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What is TikTok Pixel & How to set it up to optimize ad events?

Knowing how users move through our sales funnel is critical, especially when your ad campaigns aren’t delivering the results you desire. This is where TikTok Pixel steps in to provide a solution. As advertisers, understanding the customer journey and making data-driven decisions is the key to success in the digital marketing landscape. So, when do you really need Pixel TikTok? Let’s start to optimize TikTok ads right here!

What is TikTok Pixel?

TikTok Pixel is a small HTML code that tracks user behavior on your website or app to measure ad performance. It provides insights into actions like page visits, product views, and purchases, all stored in your TikTok Ads Manager.

What is TikTok Pixel?

This data helps you identify which ads are driving sales, allowing you to optimize your strategy for better results and maximize your return on ad spend.

Why should you use TikTok Pixel?

Using TikTok Pixel can provide several significant benefits for businesses and advertisers:

  • Conversion Tracking: Track user actions like purchases, form submissions, or content engagement after they click on your ad.
  • Improved Ad Targeting: Optimize campaigns to target users most likely to convert, focusing on conversions, traffic, or engagement.
  • Create Custom Audiences: Build remarketing campaigns by analyzing the quality of a campaign and targeting specific audiences.
  • Attribution Modeling: Understand customer touchpoints that lead to conversions, helping refine your marketing strategy.
Why should you use TikTok Pixel?

How does TikTok Pixel work?

TikTok Pixel works by placing a small piece of code on TikTok Shop, a business’s website or app. This Pixel then tracks user behavior and sends data back to TikTok, allowing businesses to track and analyze user behavior and measure the effectiveness of their advertising campaigns.

How does TikTok Pixel work?

The collected pixel information includes:

  • Timestamp: This information is used to identify when users take actions on the website, such as when the page was viewed, when the product was purchased, etc.
  • IP Address: Information that helps identify the geographic area the user is located.
  • Device Information: The pixel code can identify device models, operating systems, and browser information.

3 advanced features of TikTok Pixel

Advanced Matching

3 advanced features of TikTok Pixel

Advanced Matching enhances TikTok Pixel by linking collected data with customer info from your website (like emails or phone numbers). This boosts accuracy in ad targeting, tracking, and measurement, leading to more effective campaigns.

Parameters

Parameters tiktok pixel

Parameters are specific attributes you can set to track and collect detailed information about user actions on your website. TikTok Pixel uses these parameters to measure events such as content ID, value, currency, and search strings, allowing for more accurate tracking of user interactions and performance.

Cookies Enablement

Cookie Enablement

Enabling cookies involves turning on the “allow first-party cookies” option for your website and TikTok Pixel. This allows the pixel to use cookies to track user behavior, optimize ads, and deliver more relevant experiences to users.

How to set up TikTok Pixel?

TikTok Pixel can only be created in Ad Manager. If you do not have an account, create it first with 6 basic steps. This is what TikTok Ad Manager looks like.

TikTok Ad Manager Dashboard

Remember, start these steps before creating a Conversion campaign for better tracking. Then, follow these guidelines step-by-step. 

Step 1: Set up events

Click “Events” on the Assets tab. You’ll then be prompted to choose whether you want to create a Pixel for your website or app. Click “Manage” on Web Events tab.

Use TikTok Pixel to track your website

Step 2: Create Pixels

After choosing, click “Create Pixel”.

Create TikTok Pixel

With Web Events, you need to fulfill:

  • Fill in your Pixel Name: You should name the pixel according to the conversion intent. The maximum length for a Pixel name is 128 characters, including spaces. Mega Digital recommends the pixel name corresponds to the website or domain name.
  • Choose Connection Method: Click TikTok Pixel, then Next.
Set Pixel Name

How to create TikTok Pixel

How to create Pixel TikTok

To create and install TikTok Pixel on your website, you’ll need to copy the Pixel code and paste it into the header of your website’s HTML code. If you have an app, you can use a software development kit (SDK) to install the Pixel. There are two methods you can use when setting up TikTok pixel:

  • Manually Install Pixel Code
  • Automatically Set Up via Partner Platforms

Note: You can always return and select another method to set up more events under this pixel ID.

Manual Setup

How to install TikTok Pixel

This is the most straightforward way to install TikTok Pixel. If you choose to create Pixel manually in the previous step, you will get an HTML code.

  • Click “Copy pixel code”.
  • Paste the copied code into the Head tag (starting with <head> and ending with </head>) in the code section of the web page. The following example will make it easier for you to visualize:
<!---Example___>
<!DOCTYPE html >
    <head>
          "INSERT TIKTOK PIXEL CODE HERE"
    </head>
</html>

Note:

  • Paste the code only once.
  • It’s advisable to use just one pixel for each website because using multiple pixels can complicate website management, potentially causing slower page loading times.

Partner Setup

Choose “Automatically set up web events via Partner Platforms” when you set up web events.

Connect TikTok with third party

There are also some Tag and Customer Data Platform partners, but Google Tag Manager and Shopify are the most widely used. The following steps will guide you on installing via these 2 platforms.

Google Tag Manager

Step 1: Select “Google Tag Manager” then Next.

Choose the third party to connect with TikTok

Step 2: Click “Connect” to start linking to your Google Tag Manager account.

Connect Google Tag Manager with TikTok

Select Account > Container > Workspace > Next

Finish pixel installation via Google Tag Manager

After you fill in all the details in the blank, the installation has been finished.

Shopify

Step 1: Type TikTok into the search bar in the Shopify app store

Search TikTok in the Shopify Appstore

Step 2: Select the official TikTok app by TikTok Inc.

Choose TikTok Inc

Step 3: Add the app > Add sales channel > Set up now

Set up TikTok on Shopify

Step 4: Connect your TikTok For Business account 

Connect TikTok business account to Shopify

Step 5: Connect your TikTok Ads account 

Connect Shopify to TikTok ads account

Step 6: Create a new pixel by clicking the Create Pixel button or selecting an existing pixel to connect to

Connect TikTok pixel to Shopify

How to optimize TikTok Pixel for better tracking?

Optimizing TikTok Pixel for better tracking involves adjusting its settings to ensure precise data collection and tracking of user activity. Here’s a quick step-by-step guide to improve your tracking accuracy:

How to optimize TikTok Pixel for better tracking
  • Install TikTok Pixel: Ensure the Pixel is correctly placed on all relevant pages. Use Pixel Helper or Event Manager to verify.
  • Set Up Events: Define standard events like “PageView” and “Purchase” and create custom events for specific actions like sign-ups or video views.
  • Verify Tracking: Test events using Pixel Helper to ensure proper tracking.
  • Enable Enhanced Match: Improve accuracy by enabling Enhanced Match to better link website events to TikTok users.
  • Set Conversion Values: Assign value to each conversion event to track monetary returns.
  • Define Conversion Events: In TikTok Ads Manager, set Pixel events as conversions for your campaigns.
  • Use Dynamic Ads: Leverage TikTok dynamic ads to personalize content and improve tracking, with assistance from TikTok Partners like Mega Digital.

Frequently-asked questions about TikTok Pixel

How to add a new event with a different setup?

Two types of examples that most common advertisers are struggling to

  • You previously set up an “Add to Cart” event using Event Builder.
  • You wish to add a new event, Complete Payment, through a custom code.

Solution: Insert the “Complete Payment” event code into your website as you usually would.

How to change the existing events setup?

An example describes this situation:

  • You previously set up an “Add to Cart” event using Event Builder. 
  • You wish to code it instead.

Solution: 

1. Using Event Builder, clear all rules under the “Add to Cart” event

2. Insert the “Add to Cart” event code into your website as you normally would.

3. Due to the delay in pixel SDK cache update, you may need to wait up to 12 hours for the new event to show up.

How to add a new partner setup?

Example: You are using a Shopify-integrated pixel, and you wish to also integrate with BigCommerce.

Solution: There are 2 solutions for your issue: 

Option 1:

1. Navigate to your pixel in Events Manager.

2. Click “Add Events” and select TikTok Pixel or Events API.

3. Select to connect with a partner (in this example, BigCommerce)

4. Continue with the onscreen instructions until finished.

Option 2:

1. Go to the partner platform you want to connect with (in this example, BigCommerce).

2. Under your settings, connect your TikTok for Business account and then your TikTok Pixel.

What is TikTok Pixel?

Are there any troubleshooting issues when setting up TikTok pixel?

While setting up TikTok Pixel can be relatively straightforward, there are some common issues that may arise. Here are some tips for troubleshooting common issues with TikTok Pixel setup:

  • Pixel not firing: If the Pixel isn’t firing, it may be due to incorrect installation. Ensure the code is placed in the header of your website or the SDK is integrated into your app. Use the TikTok Pixel Helper to verify.
  • Incorrect event tracking: If event data seems inaccurate, check that the event code is correctly placed on the relevant pages. Use the Pixel Helper to ensure events are firing correctly.
  • Custom conversions not working: Check for proper event tracking and configuration in TikTok Ads Manager to fix custom conversion issues.
  • Delayed data: Delays might be due to slow website loading. Optimize your site for faster performance to improve tracking accuracy.
  • Pixel conflicts: Conflicting tags (e.g., Google Analytics or Facebook Pixel) may interfere with TikTok Pixel. Ensure all tracking tools are configured properly to avoid conflicts.

Final Word

Using TikTok Pixel may be difficult the first time, but it’s certainly a worthy tool that helps to track your ads campaign efficiency on the website. Mega Digital suggests advertisers combine TikTok Pixel with TikTok Ads for e-commerce to boost and maximize your sales potential. There is much more about TikTok ads you haven’t heard about, so why don’t you save our ‘TikTok ads 101’ ebook right now for a full walkthrough of how to set up an ad campaign!

TikTok Advertising 101 Ebook Mega Digital
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Author

Ngoc Nguyen
Ngoc Nguyen
Specialize in analyzing the benefits of Google ads for sellers and offer optimized solutions for your Google advertising or marketing campaigns.

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