Refund Policy

Last updated: September 16, 2022

Dear Valued Clients,

Thank you for using our TikTok Invoice Agency Ads Account!

TikTok is the leading short-form video platform where realness is celebrated, and trends are born. A place where brands of all sizes and industries can be seen, grow their followings, foster customer connections, and achieve commercial results.

TikTok Ads is the mainstream to some merchants; thus, maintaining and enhancing ads accounts’ health is Mega Digital’s top priority as a Partner to TikTok and as an account provider to clients.

This Refund Policy aims to protect clients who are using ad accounts created by one of Mega Digital’s TikTok Business Centers and to protect Mega Digital’s Partnership with TikTok. By collaborating with Mega Digital, you agree to acknowledge the following policies.

  1. Transaction fees (if applicable), account rental fees, and taxes are non-refundable.
  2. Assigned ad credit is not refundable but can be transferred to another TikTok ad account within the same TikTok Business Center under Mega Digital’s authority, provided the client has never violated TikTok Ads Policy (Eg: Selling restricted and/or prohibited products/services)
  3. If Mega Digital’s Ads Account is suspended due to the Client’s violation of TikTok Ads policy, we reserve the right to retain 100% of the Client’s unused credit, and ad balance outside of the Ads Account as compensation for risking our partnership with TikTok.

These policies are subject to change without notice, please make sure to visit this page regularly.

Best regards,

Mega Digital Joint Stock Company

Mega Digital
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(+84)-98-190-6239 | [email protected]
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