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Refund Policy

Last updated: May 27, 2024

Thank you for choosing Mega Digital as your business partner!
This refund policy is applied to all customers who signed up and paid for our services. All payments made are non-refundable and non-transferable except unless otherwise stated in this Policy. We reserve the right to refuse a refund request to an advertiser if there is any suspicion of payment fraud or unethical behavior.

Eligibility for Refunds & Transfers

Refund amount

The refund amount is the remaining, unspent ad budget​ and does not include rental fees (or agency fees), taxes and any other incurred costs.

Payment method

A refund is issued ONLY to the original payment method used by the advertiser. If the original payment method is no longer available, we will instruct the advertiser to provide additional information on a case by case basis. We reserve the rights to reject the refund if the advertiser fail to comply.

Processing time

The refund process may take 5-20 business days, depending on the payment method used by the advertiser

How to request refunds and transfers

To request refunds and transfers, please reach out to your designated agent. If you cannot do so by any reason, please leave us a message at [email protected].

These policies are subject to change without notice, please make sure to visit this page regularly.

Best Regards,

Mega Digital JSC