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Odoo ERP

About Flexfit

Customers have higher standards for interior design nowadays. To meet customers’ needs, many small to large companies open their branches in Vietnam. The furniture market now has many brands creates huge pressure for small businesses to gain market share. To solve this problem, Flexfit, a Vietnamese startup in interior design and construction, has chosen the “tailor-made” furniture market as its target market.

Flexfit needs to rely on technology not only in streamlining  operation and logistics but also in improving customer experience. At Flexfit, customers can “tailor” their order at the factory with consultation from experts. With this process, homeowners can save costs, time and enjoying comprehensive product warranty policies while changing their living space. Flexfit’s strength lies in their product material – Industrial wood. This material can prevent warping, weather sensitivity and being friendly to the environment.

Using the ERP system 

As their database grew, they couldn’t rely on their email system and manually prepared reports to organize their information system. Flexfit’s management had to deal with numerous barriers when it came to tracking work progress, as well as ensuring customer care during the design and production process.

Flexfit current system cannot handle the workload as well as the requirements of the brand. Their email system has a lot of flaws, so they have to rely on non-tech processes, which takes up valuable time. Their management team have to deal with many barriers when it comes to tracking work progress along with taking care of their customers during the design and production process. Their team used seperate software, so, they cannot cooperate effectively. Flexfit sought a simple and reliable system with sufficient functionality and user-friendliness that they could quickly employ. 

“We have been with Flexfit in building ERP systems from the very first days. For an organization starting its digital transformation process, there are difficulties that will be encountered such as convergent thinking as well as knowing what is required in the system.”

Mr. Nhat, ERP Project Manager.

The optimal solution for day-to-day business activities management

Working with Flexfit, we understand the pain points of customers in their market. They do not have to deal with repetitive communication tasks as all business functions can now be operated on a single platform. The entire process from the first customer touchpoint to the end delivery goes smoothly as they have a consistent and accurate data flow for every stakeholder.

Reduce project management burden

As the number of contracts increased each year, Flexfit management faces a tremendous challenge in administering its ongoing projects. With the new Odoo system, they can quickly update the progress along with keeping track of a project’s human resources. Projects are now organized in a unified format that has a boost in efficiency.

“The new Odoo system commissioned by us met our 2 key requirements, covering our business functions in a seamless manner and remaining easy to use at the same time. In addition, with a deep understanding of Odoo, we helped Flexfit with the infrastructure construction and database management.”

Mr. Nhat, ERP Project Manager.

Go paperless

At Flexfit, we are friends with the environment. This also applies to internal corporate management processes. Limiting the use of paper also increases management efficiency, optimizes human resources, and speeds up the process of documents processing. Those documents are stored online on Odoo ERP, and managers can quickly sign/approve applications online, even from mobile devices. 

Reliable information security

Information security has always been a “forever” issue of many businesses. However, with Odoo ERP, Flexfit can manage access rights for different projects (allowing individuals involved in the project to see the progress of the project) to employees at the company as well as partners easily.

Controlling and taking advantage of information has been a difficult task for businesses. That is not true with Odoo as this new system can manage the level of information each individual has access to.

Meet the need to scale up in the future

Odoo ERP allows Flexfit to customize, integrate more modules or third parties (shipping services, payment gateways, etc.) when the business needs to scale in the future.

Accounting system complying with Vietnamese and international standards

The Accounting module is customised to include specifications for Vietnamese Accounting Standards (VAS) and to comply with the regulations of the Ministry of Finance. Flexfit can quickly get real-time reports for cash flows, business performance, and making financial statements. Flexfit can always go global if they want because the new module support conversion from VAS to International Accounting Standards (IFRS).

Reaches new heights with Odoo ERP

The new ERP system has brought positive changes to Flexfit: The Board of Directors can easily manage orders and quickly deploy production across the country.

“From a management point of view, all activities in the company need to be monitored with a singular system. With Odoo, Flexfit has a fully integrated system of functions, covering CRM, Sales, Manufacturing, Logistics, Accounting, and HR. This will help Flexfit manage orders very easily and deploy the right work in the right department, with the right person, on time.”

Mr. Nhat, ERP Project Manager.

Flexfit can provide flexible design services, which fits all kinds of living spaces along with ensuring the highest product quality in a short timeframe with new technologically advanced business processes. This helps the brand build a loyal customer base as well as attract new customers, expand to potential markets and promote the brand’s reputation. The Odoo ERP system is a huge leap for the company to become a digitally driven leader in the design consultancy and interior tailor-made furniture field.

View this case study on Magenest

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Next project

With the rise of eCommerce in recent years, consumer behavior in Vietnam is starting to change as well. EZTORO is looking to lead the charge when it comes to adopting technology in retail. The new eCommerce system is an important step to achieve that vision, to set a standard for digital commerce in Vietnam.